When it comes to gambling, there is one thing you can count on: You will lose. In fact, casinos are built with this in mind. They make money by encouraging players to gamble for longer periods of time. The more money a player loses, the more profit the casino makes. This is why casinos create an environment that is euphoric, enticing, and exciting for players to keep them playing. This includes dazzling lighting, the sound of slot machines and other games, and even scented air.
Often, casinos will try to entice new guests by offering them free play or comps, which are rewards that allow players to earn extra cash while they play. These offers can also include food, drinks, or hotel rooms. However, this isn’t the only way to attract new customers. Using targeted marketing can be just as important, and it’s a key part of any successful casino business plan.
In the past, it was illegal to advertise a casino’s winning potential. This changed after the legalization of casinos in New Jersey in 1999. This allowed casinos to promote themselves with messages that spoke to the idea of beating the house. However, these messages were considered puffery, a term defined in English law as “promotional statements and claims that express subjective rather than objective views which no reasonable person would take literally.”
Many people see casinos as euphoric environments where they can escape the reality of their financial situations. While there is truth to this, there is also a large portion of the population that has a problem with gambling. Those who have a problem should not be encouraged to gamble, but rather seek help for their issue.
Despite the fact that most people will lose money, casinos are still a popular place for many to visit. This is because they offer excitement, a chance to win big, and a place to socialize with friends. Casinos are not only profitable for the owners, but they provide jobs and tax revenue to the local communities. This helps the economy of the area, and it can even save the city from having to cut other services or increase taxes.
For most marketers, demographics are the go-to data point when analyzing audience behavior. These numbers can tell you a lot about your target market, but they can’t tell you everything. For example, if you know that a group of women is in your casino, that can tell you a lot about their behavior. But you won’t know why they are there if you don’t ask them.
Getting to know your target market can be as simple as letting them know that you are an event and group-friendly venue. Use Cvent’s Competitive Ads to get exposure to planners searching for venues in similar areas or sister markets, putting your casino top of mind and helping you earn group business that you may not have otherwise earned. This type of targeted advertising can make the difference between a middle-of-the-pack casino and an industry leader.